Frequently Asked Questions

FAQ about Valamis

General questions

What is a Learning Experience Platform?

The Learning Experience Platform (LXP or LEP) is a digital learning platform and learning ecosystem, designed to create branded and personalized learning experiences by combining learning contents from different sources, recommending and delivering them with the support of Artificial Intelligence, across the digital touchpoints.

For more information read our guide about What is an LXP?

What does Valamis mean?

Valamis is a word that comes from the Eastern Finnish dialect, which means “ready and complete”.

What is a learning path?

A learning path is a flexible collection of learning goals that you need to complete to learn a new skill, advance your career development internally or for an onboarding process.

When you complete a learning path, you will be awarded a badge and a certificate for completing the learning path.

Learning paths can be used to build learning plans and broader curriculums.

Examples of learning goals inside a learning path: self-paced learning modules (or lessons), videos, webinars, classroom training, assignments, and so on.

What is xAPI?

The Experience API (xAPI) is a learning specification, used to collect and stream variety of user actions from a wide range of digital touchpoints.

In other words, using xAPI gives you the ability to track learning; how it impacts employees' performance and how the learning process can be connected to real business outcomes.

Learn more about Experience API (xAPI) Learning Standard

Where is Valamis located?

With its headquarters in Joensuu, Finland, Valamis has a total of ten offices in Finland, the US, Germany, the UK, the Netherlands, India, and Russia.

Valamis also has an extensive partner network in South and North America, Europe, the Middle East, and Asia.

Is it your own product?

Yes, the Valamis Learning Solution is developed in-house in collaboration with our customers and partners.

Delivery

What is included with the Valamis Learning Solution?

Depends on your business needs.

The delivery project usually includes setup and configuration of Valamis - Learning Experience Platform, branded look and feel, migration of your existing contents to the new environment and required integrations.

How much does Valamis cost?

To give an accurate price estimate, please get in touch with us so that we can quote based on your specific needs and the number of learners in your ecosystem.

What kind of support do you provide?

We offer a basic best effort email support and premium, global 24/7/365 customer support for our clients.

Premium support is an additional service.

Do we need an LMS for the Valamis LXP to work?

Valamis is a complete solution and you can use it as your learning infrastructure or add it to become part of your existing setup.

Valamis comes with the LXP, LMS, content authoring tools, and the Learning Record Store (LRS).
It includes all LMS capabilities, but also AI, customization, analytics, and integrations for a complete learning ecosystem.

It can also work alongside your current LMS and integrate with your content authoring systems and learning record stores.

How can you help us to migrate from our old eLearning solution to Valamis? What are the steps?

We can help you save all of your data and transfer it to the new Valamis LXP, so nothing will be lost.

  1. We will determine all sources of data: user profiles, LRS records, and data from integrated services and tools.
  2. Together we will plan your data migration and decide on what data you will need and at what level of detail.
  3. User profiles and their statements from the legacy LMS will be transferred to the new Valamis LXP and LRS.
  4. Integrations from the legacy LMS will be connected to the new Valamis LXP. So data from used services and tools, related to the specific old profile, will be linked to the same, new profile.

Capabilities

What modules and extra services does Valamis Learning Solution have?

You can find the latest information on modules, features, and extra services in the Valamis overview directory.

What languages are supported?

We currently support 19 languages and dialects, however, any language is available upon request.

  1. Chinese (Simplified and Traditional)
  2. Czech
  3. Danish
  4. Dutch
  5. English (Original)
  6. Finnish
  7. French
  8. German
  9. Greek
  10. Hungarian
  11. Italian
  12. Japanese
  13. Korean
  14. Norwegian
  15. Polish
  16. Portuguese
  17. Russian
  18. Spanish
  19. Swedish
  20. Turkish

There is limited support for Arabic.

Can I use my existing PPTs, PDFs, SCORM, and xAPI/Tincan files?

Yes. You can import SCORM and xAPI/Tincan files, and automatically create self-paced learning modules (xAPI) from existing PDF or PPT files.

Can I use video in my learning content?

Yes. You can upload videos from your computer. Choose from the existing files or import them from YouTube or Vimeo.

Do I need an external content authoring tool?

No, you don't need to have an external content authoring tool. Valamis comes with a built-in, content authoring tool, Lesson Studio, for creating xAPI compliant HTML5 learning content online without any external tools.

SCORM and xAPI packages created with for example Captivate or Storyline can be imported to Valamis.

Also, you can convert existing PDF and PPT materials to trackable digital learning xAPI modules with Valamis import tools.

What reporting capabilities does Valamis have?

Valamis has a good selection of canned reports, and on top of that, our data scientist team will design and build you the custom reports you need to drive your business results with learning.

The learning data is also available for your own reporting and dashboard tools.

The canned reporting includes, for example, the learning patterns report for understanding the activity, learning patterns and content quality, and a detailed progress report.

Do you have an integrated system for organizing live training events and webinars?

Yes. We support live instructor-led training and webinar-based training with our training event management module.

Valamis training event management comes with flexible enrollment management, and calendar integrations and integrates with popular web conferencing tools to host webinars and online training events.

Valamis supports email and system notifications for event communication (registration, changes, etc).

Do you have a standard API for SAP, Sharepoint, etc.?

Valamis has a set of standard APIs for integrating with 3rd party solutions such as SharePoint, Google Apps, and YouTube.

We can use the custom APIs to integrate with SAP.

Do you have a content marketplace?

We have integrations with well-known course marketplaces and content providers such as LinkedIn Learning and GO1. Find the full list on the Integrations page.

How do users log in -- Can we use our Single Sign-On (SSO)?

Yes, you can. Valamis supports Single-Sign-On (SSO) authentication via SAML 2.0, OAuth 2, ADFS, Shibboleth, Azure AD, NTLM, CAS, SiteMinder, OpenSSO, OpenID, Facebook.

Is Valamis responsive and mobile-friendly? Is there a mobile app?

Yes, Valamis has a responsive design so you can use it across all of your devices.

Valamis supports mobile learning and can be accessed from our native mobile apps for iOS and Android for online and offline learning.

The mobile app can be white-labeled to match your brand.

You can download the apps with a demo account from the App Store and Google Play.

Learn more about Mobile Learning App

Do you have gamification?

Yes. Valamis supports badges, certificates, and leaderboards.

You can also add external serious games and simulations as learning goals into a learning path by using the xAPI as the interface.

Learning modules do also have interactive elements for a more gamified experience.

We are open to other gamification methods and suggestions.

How do you support social collaboration?

Social collaboration is supported in Valamis through the activity feed, which is designed to look similar to popular social media.

Employees can see the activity of their colleagues, share content, create content, rate content, and like and comment on content.

You can also create discussion boards around courses or specific content, and search for Subject Matter Experts (SMEs).

Is People Analytics included in the product or do I need a standalone BI solution for that?

Yes, People Analytics is included.

We can link your employee data and business data to get insights and understand how to upskill your workforce.

Security and Compliance

Is it GDPR compliant?

Yes, Valamis LXP is fully GDPR (General Data Protection Regulation) compliant.

What security and data policy certificates do you have?

Valamis works with the highest standards in data security and has been certified to ISAE3000 TYPE II standard and our processes follow ISO27001 guidelines.

Also, Valamis LXP is built in accordance with security guidelines such as OWASP Top 10 and CWE/SANS Top 25.

These recommendations help to protect the learning environment and customers' data against known kinds of attacks and security vulnerabilities.

Are you compliant with the 508, WCAG 2.0, AIDA or other accessibility standards?

Valamis LXP is built in accordance with the Web Content Accessibility Guidelines (WCAG) 2.0 and Section 508 recommendations.

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