Product training that scales with your customer base
Be sure that the workforce is knowledgeable, skilled, and ready to meet the demands of their roles after your next product training.
Product trained employees, happier customers
Expertise is crucial for happy customers and all employees need in-depth product knowledge to survive! From understanding the product range to addressing those tricky customer questions.
Keep all your product training in one place
Valamis keeps all the training materials in one place. This makes it easy for employees to find and learn what they need about the product. Since everything is in one spot, everyone gets the same information, keeping the team’s knowledge consistent.
Training for all stakeholders – anytime, anywhere
Offer everyone a personalized experience, with a learner-friendly interface designed for easy product training.
Whether it’s employees, partners, resellers, or customers worldwide, deliver tailored training in the language and format that suits their needs.
AI for multilingual content
Audiences for different training groups.
Event management tools.
Multi-lingual platform.
Content authoring for your brand's identity.
Make product training content more engaging
Our modern LMS platform supports various multimedia elements like videos, interactive simulations, and quizzes, making product training more engaging and effective.
Perfect for growing teams
With our LMS, product training can easily scale to accommodate the needs of you while you are growing. Whether it’s a handful of new employees or hundreds, the system can simultaneously deliver training to multiple individuals, regardless of location. This is especially beneficial for organizations with a global workforce.
Read the Fastems customer story
Keep an eye on everyone's progress
Managers can monitor who has completed the training, assess quiz and test scores, and identify areas where employees might need additional support. This data-driven approach helps ensure that everyone has the necessary knowledge and skills to succeed.
Product compliance and certification
For products that require certification or compliance training, an LMS can automate the certification process, track completion, include learning events, and even remind employees when they need to recertify.
Valamis can scale alongside the MadeiraMadeira retail team’s growth, for example, expanding to other countries with languages other than Portuguese.
Camila Girundi
Vice President of People & Culture, MadeiraMadeira
“We have finally created a platform on which we can combine everything that was previously spread across different isolated systems. This allows us to create a new learning experience for our customers.”
Valerian Tschopik-Brieger
Product Owner Digital Learning Experience, Vaillant Group
Streamline your product training content
Admin-friendly
We care about the user experience of Admins! Ours is easy to learn and simple to use
Your content, your way
Content authoring tools that enable you to make great company content, fast
Analytics and tracking
Providing you an easy overview of who’s up to speed on product training, when and where
Old content, revitalized
Import Scorm or xAPI packages and turn old content into new training
Common questions about product training in Valamis
How does Valamis structure product training for different internal and external audiences?
Valamis supports separate learning paths for every audience that needs product knowledge: sales, support, technical teams, and external partners. Each path covers the right depth for that group: sales reps get positioning and objection handling, support agents get troubleshooting depth, and partners get certification tracks. One platform, multiple tailored programs, all reporting back to the same admin view.
Can Valamis certify employees and partners on product knowledge before a launch?
Yes. Valamis includes assessment and certification features that let you build product knowledge tests, set passing thresholds, and issue certifications tied to specific product versions or launch dates. You can track certification status across every team in real time. Before a launch, you see a headcount of who is certified and ready, based on actual completion records.
How does Valamis make it efficient to update product training when the product changes?
Valamis includes built-in content authoring, so L&D teams update training directly in the platform without going back to an external developer. When a feature ships, the relevant modules are updated and republished in Valamis. You can also identify employees who completed the previous version and send them a targeted update, keeping retraining scoped to the changes that actually apply to them.
How does Valamis connect product training completion to business outcomes?
Valamis tracks who completed which product training and when. That data lets you compare performance outcomes (deal close rates, support resolution times, customer satisfaction scores) between trained and untrained employees. The platform provides the learning data. Connecting it to business outcomes requires an analyst or integration with your CRM or support system, but Valamis makes that data usable.
Does Valamis support product training delivery in multiple languages?
Yes. Valamis supports multilingual content and locale-based assignment. Product training can be created in one language and translated within the platform using AI Translations, with glossary control to keep product names and technical terms consistent across markets. Different language versions are assigned to employees based on their location or preference, so global teams receive the same content in the language they work in.
Can Valamis extend product training to customers and end users?
Yes. Through Valamis extended enterprise capabilities, you can create a customer-facing learning portal, separate from internal employee training, where customers complete product onboarding, access how-to courses, and earn certifications. Customers who finish structured onboarding need less hand-holding from support teams and get productive with the product faster. You also have a clear record of who is trained on which product version.
See it in action
Book a demo call now and let us help you connect the dots between learning and business success.
Book a demo now!