Employee Onboarding

Digital Transformation of the Workforce

Creating Human Touch for AI Revolution

Learn insights about the benefits of proactive retraining and reskilling, and how you can better understand the economics of learning.


What is employee onboarding?

The employee onboarding is the process by which new employees are introduced to the social and performance aspects of their new job, with the goal of getting new hires adjusted quickly, increasing productivity and job satisfaction and reducing turnover.

This process includes teaching new hires about the attitudes, knowledge, skills, and behaviors that are required to function effectively within an organization.

Three main goals of employee onboarding

1. Acclimatize the employee in the briefest period possible

When the employee is brought in, they need to be taught not only where to park and where the best lunch spots are, they need to know exactly what is expected from them, where to find support within their peers and management team, and exactly what they can expect from the company.

2. Engage the employee

Engaged employees increase productivity, profitability and product quality, among other positive outcomes. Engagement in this context means that the management team is showing that they value the employee, recognize their talents, and are committed to fostering their professional growth.

3. Retain the employee

Costs associated with replacing an employee can be as much as 150% of their annual salary. This includes hidden costs such as decreased productivity, the loss of special knowledge and a reduction in morale among remaining staff. Employee retention can save the company thousands of dollars.

An effective employee onboarding checklist

To ensure that you have a robust employee onboarding system, include the following in your employee onboarding checklist:

#1: Have a comprehensive, written formal onboarding program

Studies have shown that companies with formal onboarding programs report significantly better rates of retention.

#2: Have a detailed, written explanation of the job

This should be developed during the hiring process and shared with all applicants, to remove the possibility of hiring a person who cannot perform the main functions of the role.

#3: Select a peer to help the new employee get acclimatized in their first few weeks

In selecting this person, make sure they have a positive and helpful attitude. This will set the tone for your new employee and help them feel welcomed into this new space.

#4: Ensure a clean workspace and facilitate incoming paperwork

Coming into a new office and having an unclean workspace will make a person feel unwelcome or as if the company is unprepared for them. The same goes for paperwork - having everything set up and ready will show that this person has been anticipated and is a valued member of the team already.

#5: Organize an enthusiastic welcome for the new employee

Through email or staff meeting, let everyone know that there is a new employee. Organize a welcome lunch or another event to introduce the new hire. The first day will set the tone for their employment, make sure your new hire feels welcomed.

#6: Monitor their progress over time

Having regular check-ins at set intervals will allow management to track the onboarding process - which can take up to a year. Making sure the employee is on track, and solving any issues that have come up, will increase the rate of employee retention.

New employee onboarding best practices

As you are developing your new employee onboarding best practices, look at what your employee onboarding process is right now.

Ask current employees what could have been done better during their onboarding, what they wish had been communicated to them, and what they felt was done well.

This will give you an idea of where your onboarding process is lacking.

Employee onboarding best practices include:

1. Being prepared

Before your employee walks in the door, you should have their role thoroughly defined, their workspace ready, and the team should be ready for them.

2. Be clear about expectations

Your new hire wants to come in and succeed. Being clear about your expectations for them - and what they should expect from the company - will allow them to do so quickly.

3. Be welcoming

One of the main reasons people leave their jobs is issues with their direct management. As they are onboarded, create an environment of mutual respect and appreciation with the management team and you will avoid this problem.

4. Utilize technology

Many companies have found video training can ensure cohesive, consistent training. This cuts down on wrong information, repetition and lowers the chance that retraining will be necessary.

In building an effective onboarding process for new employees, a company will ensure that their workforce is more satisfied, which leads to increased productivity and worker retention. Starting from day one, employees are assured a more positive experience, and workplace cohesion is improved.